FAQs

When will I receive my order?

Non personalised prints / items are sent with an estimated delivery time of 3-5 working days.

Personalised Dictionary Prints have an estimated delivery time of 3-7 working days. If there is a query with the order then this may increase the lead time.

Personalised Destination blind prints are dispatched upon approval of an online proof and your order will not be dispatched until the proof is approved. An online proof will be sent by email within 3-5 working days.

We do realise that gifts are sometimes a last minute purchase so please contact us and we will do our best to help out for that special occasion.

Delivery

UK

Standard Delivery of £1.75 for UK mainland.

We use a number of different couriers depending on the product or quantity.

Framed prints will usually be shipped via courier on a tracked next day service.

Unframed prints, mugs and tea towels will usually be sent via Royal Mail. Tracking is not used on these items.

International

Standard delivery is £5-00 - International delivery is not available for framed items.

 How do I pay?

You can pay securely with your credit card or with PayPal. 

Payments are processed through PayPal, the completely secure, online payment processor. All major debit and credit cards are accepted and you don’t have to have a Paypal account to make a payment. For more information about Paypal visit www.paypal.co.uk

After you have placed your order you will receive email confirmation of the transaction.

Returns, refunds & exchanges

Please see our Terms and Conditions

VAT

All prices are inclusive of VAT.